Friday, August 9, 2013

Plot Twist!


Can we say "small claims court"? 

yep.

Ready for the story, cause its a long one. 

It all started back when I was still an intern. we (and when I say "we" I mean I sat in and my mentor conducted the consult) had a consult with a prospective new client. This guy had two very over weight pit bulls, one that was dog aggressive. He asked all the right questions your supposed to ask when looking for a dog trainer. He had a list a mile long of things he wanted fixed about his dogs, he wanted them to not be aggressive tword other dogs, not counter surf, get along with cats, walk nicely on leash, come when called... and on and on... my mentor promised him she could do all of that an charged him $3000.00. He agreed to the training and when he dropped off the two dogs she handed me the leashes. I did the best I could with the two dogs on my own. He called every week to ask if they were finished ( this sort  of thing even today makes me feel rushed an nervous) Even when I asked I was not given any help with them, nor where they ever exposed to cats. She has indoor cats, I dont my husband is very allergic. I did how ever get them around other dogs and had them walking perfectly on leash. Now when dogs are sent home they are offered 3 free lessons. Once these dogs went home I did not hear from the owner for 3 months and at that point it was to complain that his dogs were not trained and that he wanted his money back. I told him I would take them back into training no cost. I will admit I did a much better job the second time around. And when they went home I made sure that we scheduled a lesson two weeks later. When I went out to visit the dogs, he was asking them to do things they were never taught, such as being released from the door by name, something we never even talked about! But for the most part while I was there the dogs were fine. Now that was the last I had heard of the guy, keep in mind he still had 5 unused private lessons! 

Then I got a letter saying he was taking me to small claims court because he did not receive the training he felt he payed for.Well no shit Sherlock! First of all if it had been ME doing the consult. you would have gone with a different trainer. Cause I dont lie to clients, I try very had to make sure the dogs I take are within my abilities. I NEVER tell prospective clients that I will make there dogs like other dogs, never, for a few reasons, first and foremost I dont like doing it, the dogs dont like do it and its just not for some dogs. Also the cat thing seemed to be a big deal for you. And I get it, it wasnt worked on at all. Another thing I would have never promised, again because I dont have cats. I can how ever show you how to do it, and in fact I believe I offered that to you... again for free and you never once took advantage of it. As far as you money goes I basically trained your dogs for free and never saw a dime of that $3000.00. So Im not that one you should be complaining to, go find the girl that screwed us both over for alot of money and left the state. 

Now Im moving on. 

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